Last updated: ©2025

Thank you for visiting our online dental material supply shop. Protecting your personal data is important to us. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and German data protection laws.

1. Data Controller

Dentrom GMBH
Bussardweg 18
41468 Neuss
Deutschland

Mobil: +49 1622151825
Email: info@dentrom-gmbh.de

2. Data We Collect

We collect and process the following types of data:

  • Personal Information: Name, address, email, phone number, payment details.
  • Account Information: Username, password, order history.
  • Technical Data: IP address, browser type, device information, cookies, and usage data.
  • Communication Data: Messages or inquiries you send us.

3. How We Use Your Data

We use your personal data to:

  • Process and fulfill orders.
  • Provide customer support.
  • Improve our website and services.
  • Comply with legal obligations (e.g., tax regulations).
  • Send marketing communications (only with your consent).

4. Legal Basis for Processing

We process your data based on:

  • Contractual necessity (order processing).
  • Legal obligations (tax and accounting laws).
  • Legitimate interests (website security and fraud prevention).
  • Consent (marketing emails, cookies).

5. Data Sharing and Third Parties

We do not sell your data. However, we may share it with:

  • Payment processors (e.g., PayPal, Stripe).
  • Shipping companies (e.g., DHL, UPS).
  • IT service providers for website hosting and security.
  • Legal authorities if required by law.

6. Data Retention

We store your data only as long as necessary for the purposes mentioned above, or as required by legal regulations.

7. Your Rights

Under the GDPR, you have the following rights:

  • Access your data.
  • Correct inaccurate data.
  • Request deletion of your data (“Right to be forgotten”).
  • Object to processing (e.g., marketing emails).
  • Request data portability.
  • Withdraw consent at any time.

To exercise your rights, contact us at info@dentrom-gmbh.de.

8. Cookies and Tracking Technologies

We use cookies to improve user experience and analyze website traffic. You can manage or disable cookies in your browser settings.

9. Data Security

We implement security measures to protect your data from unauthorized access, loss, or misuse.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Information

If you have questions about this policy, contact us at:
Dentrom GMBH
Bussardweg 18
41468 Neuss
Deutschland

Mobil: +49 1622151825
Email: info@dentrom-gmbh.de